Orders typically arrive within 3–7 business days with standard shipping. Faster delivery options may reach you in 1–3 business days, depending on your location.
Opened sunscreen and other personal-care items cannot be returned once unsealed, in line with hygiene and safety standards.
If your item arrives damaged, defective, or incorrect, contact us within 3 days of delivery so we can review your case.
Please share a continuous unboxing video that begins before the parcel seal is broken and continues until the problem is clearly visible. We use this recording to confirm the product condition before approving a refund or replacement.
Without a complete unboxing video, we are unable to approve refund or replacement requests.
Once your claim is approved, the refund is returned to your original payment method within 7–14 working days.
